FAQ

Q: Why are multiple brands available on this website?

A:Ambition, Xnet, Urex, and Kiss of Dragon are all subsidiary brands under our parent corporation. This platform serves as our unified official flagship store, designed to provide professional tattoo artists with a comprehensive range of high-performance equipment. By purchasing directly from us, you are guaranteed 100% authentic products with a global 1-year warranty and a 30-day worry return policy.

Q: Shipping & Tax Policy

Shipping Cost: 100% Free International Shipping on all orders.

Fulfillment: Orders are dispatched from our US, UK, or China warehouses via our smart routing system to ensure the fastest delivery to your door.

Delivery Time: * Mainstream Regions: 5–10 business days.

Remote Regions: 8–25 business days (e.g., South America, South Africa, and island nations).

Taxes & Duties: We ship most orders via DDP (Delivered Duty Paid), meaning we handle the customs and taxes for you. For the few exceptions where local regulations apply (such as Mexico), any fees will be clearly calculated and displayed at checkout.

Q: How can I become a sponsored artist?

A: We are always looking for talented artists to join our Ambassador Program. We primarily collaborate with artists who use our gear in their daily practice. Selection is based on portfolio quality, follower engagement, and brand alignment. We provide tailored support, including early access to new releases and performance-based incentives. Let’s connect to discuss how we can grow together.

Q: Do you accept payment methods other than PayPal?

A: To ensure the highest level of security for our customers, we currently process payments exclusively through PayPal. As a globally trusted leader in buyer protection, PayPal offers 100% security for your transactions and personal data. By focusing on this partnership, we can guarantee a safer, more reliable shopping experience for the global tattoo community. We appreciate your understanding in our commitment to your financial safety.

Q: Do you offer wholesale opportunities?

A: Join our global distribution network! We already partner with top-tier agencies in the US, EU, and Japan, providing them with:

  • Tiered Wholesale Pricing
  • Global Marketing Resources
  • Dedicated Account Management
    Ready to start? Contact Adam, our Wholesale Lead, via WhatsApp at +86 18917551812 for our current price list and partnership details.