Shipping policy
We are committed to getting your professional gear to you as fast as possible. Here is what you need to know about our shipping process:
Processing Speed We aim to ship your order within 5 to 48 hours. During high-demand product launches, fulfillment may take a bit longer.
Estimated Delivery Times
- USA: Average of 11 business days (typically 10-18 days).
- International: Most orders arrive within 20 days.
- Please note: Delays can occur due to customs or international sorting centers. While we cannot intervene directly in transit times, we will do our best to monitor and urge the delivery on your behalf.
Tracking Your Order You will receive a tracking number via email once your order is dispatched.
- Track here: 17track.net
Important Notices
- Remote Areas: For certain remote locations or islands, door-to-door delivery may not be available, and self-pickup may be required.
- Delayed Shipments: We do not offer refunds for shipping times exceeding 20 days, as transit speed is handled by third-party agencies. We appreciate your patience and understanding of international logistics.